Never Split the Difference
daniel Conflict is an inherent part of office life. What if some people want the office hot, some people want it cold. What if some people want to listen to music to have a pleasant atmosphere and some want silence to focus. This book by an ex FBI hostage negotiator breaks down the negotiating process and reveals the secrets necessary to help restore harmony to your office relationships.
kgxsz Sonos crisis is getting pretty serious.
daniel Call in the FBI
Product information
"This book blew my mind." (Adam Grant, bestselling author of Originals). A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joi...
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