Never Split the Difference
Waterstones
7 Likes
daniel Conflict is an inherent part of office life. What if some people want the office hot, some people want it cold. What if some people want to listen to music to have a pleasant atmosphere and some want silence to focus. This book by an ex FBI hostage negotiator breaks down the negotiating process and reveals the secrets necessary to help restore harmony to your office relationships.
kgxsz Sonos crisis is getting pretty serious.
daniel Call in the FBI
Product information
"This book blew my mind." (Adam Grant, bestselling author of Originals). A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joi...
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Waterstones are the last remaining chain of specialist bookshops on the high street, and with more ways to read than ever, as well as competition from things like computer games and the sheer mass of information in the digital space, Waterstones are challenged with making their shops welcoming and interesting places to browse and explore, offering outstanding service, and an unrivalled array of bookshop events. They are staffed with passionate, knowledgeable booksellers, selling the right range of books for the local market, and who are ready to recommend that book that you didn’t know you wanted.
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